"Today I went to the Post Office to pick up the package you sent me. While taking care of other business there, I kept looking at the package and finally couldn't take it anymore so I took my car key and opened it up. When I saw the black opal pendant you made for me, it just took my breath away! It is exquisite! I never expected it to come out so beautiful and I was so surprised to see the beautiful chain you included with the pendant! I was so pleased and excited that I put it on right there and wore it for the rest of the day. You have really outdone yourself this time. Please don't forget to keep an eye out for the matching black opals I want to have made into earrings." Your friend and loyal customer, Marilyn, San Antonio, Tx