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Opal-Trader.com Shipping Policy:

Last Updated 23rd March 2005

 

At this time we use airmail and ECI (Express Courier International) for shipping our products worldwide (except for very valuable purchases, when we will arrange alternate shipping methods with you). We can ship to almost any destination in the world. Orders cannot be shipped to a Post Office Box, so please be sure to include a valid shipping address at the checkout.

 

Shipping Costs:

Shipping costs vary depending on your destination and preferred shipping method. These costs will be calculated automatically for you and appear separately along side the purchase price at the cart.

 

Delivery Time:

We will endeavor to process your order and have it dispatched within 48hours of receiving it.

 

Taxes and Duties:

Some countries may impose import duties or taxes. Any additional taxes, tariffs or shipping/handling expenses incurred upon receipt of your order are the responsibility of the customer. If you are unsure whether there are any import duties or taxes in your country, you should enquire at your local customs department.

 

Satisfaction Guarantee:

We guarantee the quality of all our products. If you are not entirely satisfied with your order, you may return it within 30 days for a credit or refund, less shipping and handling charges. For our full policy statement on returning any of our products please read our Returns Policy.

 

Security:

Opal-Trader.com is committed to making your shopping experience on the Internet as safe and secure as possible. We are concerned about security, and have installed the most powerful encryption technology available in the marketplace today. As a company, we maintain an awareness of industry standards and upgrade our systems accordingly. Our payment page is protected by 128bit SSL Encryption creating a safe environment for the transfer of sensitive data.

 

Unforeseen Delays:

The Internet is a global network that is not maintained by any one entity. It is possible to experience outages and delays on the Internet beyond the control or knowledge of Opal-Trader.com. We will strive to inform customers of possible delays; however we cannot offer any guarantees nor accept any liabilities or consequences caused by these circumstances. Customers may wish to transmit time-critical messages by telephone.

 

 

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